Bundles and longer Training Sessions - Training Materials Shop

 

Our Full and half-day training programmes are provided courtesy of Keystone Development. They only usually design bespoke material, so this is a rare chance to get quality material from a very experienced training company


Front-Line Customer Service Training Programme

Front-Line Customer Service Training Programme - £150.00

An excellent introduction to basic customer service skills, ideal for those working in retail or contact centres. Around 9½ hours of training which can be run in 5 short sessions or 2-3 half day sessions

£150.00

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Internal Customer Service

Internal Customer Service - £149.00

Materials for a one-day workshop on internal customer service: what it is, why it is important, and how to deliver it consistently.

£149.00

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Introduction to Sales and Customer Service

Introduction to Sales and Customer Service - £185.00

A great way to provide basic sales and service skills for those new to this type of role. Ideal for those working in retail, counter-services or staff who may have to sell as PART of their role. Around 11 hours of training in total.

£185.00

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Managing Remote Teams

Managing Remote Teams - £149.00

Materials for a one-day workshop on how to manage a remote team.

£149.00

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Managing Your Monkeys

Managing Your Monkeys - £99.00

Materials for a half-day workshop that will help people to plan, prioritise and make better use of their time.

£99.00

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New Manager Development Programme

New Manager Development Programme - £225.00

Essential skills for those new to a management or team leader role. Over 12 hours of training which can be run in 6 short sessions or 2-3 half day sessions

£225.00

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On Sale No More Heroes!

No More Heroes! - £145.00

5 modules to help managers step up, step back and stop being a bottle-neck! On sale until the the end of October. Click to learn more about what this bundle covers.

£145.00

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Performance Management Skills Bundle

Performance Management Skills Bundle - £225.00

Training materials that cover essential skills for those who manage others, and want to get the best out them. Almost 10 hours of training which can be run in 7 short sessions or 2-3 longer workshops.

£225.00

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Personal Effectiveness Development Programme

Personal Effectiveness Development Programme - £195.00

Essential skills for those who want to manage themselves better and take control of their workload. Almost 11 hours of training which can be run in 6 short sessions or 2-3 half day sessions

£195.00

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Resilience, Stress Management and Emotional Intelligence Special Offer

Resilience, Stress Management and Emotional Intelligence Special Offer - £150.00

3 Expert Modules designed to help encourage mental well-being at work

£150.00

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School Leaver's Starter Pack

School Leaver's Starter Pack - £129.00

Help school-leavers and apprentices to make the transition into the adult world of work with training in communication skills and customer service so they can project the right image of your company and work effectively with colleagues

£129.00

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Seddon Presentation and Training Package - £250.00

£250.00

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The Effective Influencer

The Effective Influencer - £195.00

5 Power Hour sessions with the common theme of influencing and persuading people to enable you to achieve results. Not just for sales people or managers!

£195.00

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The Leadership Package

The Leadership Package - £325.00

Our Leadership package includes 7 Modules covering key leadership skills.

£325.00

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The Presentation Skills Package

The Presentation Skills Package - £99.00

Three bite-size sessions covering essential presentation skills that combine beautifully to create a one-day workshop.

£99.00

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The Successful Communicator Development Programme

The Successful Communicator Development Programme - £195.00

Essential skills for those who need to get things done through and with others. Over 9 hours of training which can be run in 6 short sessions or 2-3 half day sessions

£195.00

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