Front-Line Customer Service Training Bundle

 

Front-Line Customer Service Training Bundle

£150.00

Front-Line Customer Service Training Bundle

This Training Programme will give those who deal directly with customers the skills required for delivering consistent customer service, and handle complaints professionally. At a time when customers are more demanding than ever, having front-line staff who don't make the right impression or handle customers well can be disasterous for business. Perfect for those new to a customer-facing role, but also a good refresher for more experienced staff.

This programme is made up of the following Power Hour bite size training sessions:

and we suggest that this is the most sensible order to run them. There is around 9½ hours worth of material (if you choose to run the optional extra sections), making this excellent value for money...and of course, our materials are licence-free so you can use them over and over again.

Please note that our bundles are only downloadable in PDF format. If you wish to buy this bundle in an editable form, please contact us.

£150.00