Our Full and half-day training programmes are provided courtesy of Keystone Development. They only usually design bespoke material, so this is a rare chance to get quality material from a very experienced training company
An excellent introduction to basic customer service skills, ideal for those working in retail or contact centres. Around 9½ hours of training which can be run in 5 short sessions or 2-3 half day sessions
Essential skills for those new to a management or team leader role. Up to 9 hours of training which can be run in 5 short sessions or 2-3 half days. sessions
Essential skills for those who manage others, and want to get the best out them. Almost 10 hours of training which can be run in 5 short sessions or 2-3 longer workshops.
Essential skills for those who want to manage themselves better and take control of their workload. Almost 9 hours of training which can be run in 5 short sessions or 2-3 half day sessions
Essential skills for those who need to get things done through and with others. Over 9 hours of training which can be run in 5 short sessions or 2-3 half day sessions
