This session on managing the impact of change aims to help people to understand how other people react to change, and why. It then provides some suggestions that will help them to support people through change, and limit the negative effects that change can sometimes bring.
In particular, by the end of the Power Hour attendees will be able to:
- Describe why change is difficult
- Explain the ‘Change Curve’ that many people experience when dealing with change
- Suggest practical actions to help people handle each stage of the Change Curve
Manage the Impact of Change - PDF Version
The Outline for this session is as follows:
•Welcome and Introduction – Trainer and delegate input
•Experiencing Change – Group exercise: Step to it.
•Planning to minimise the impact of change – (Optional) Group exercise and summary discussion
•The problem with change – Group exercise: Step to it again
•How change feels – Group discussion
•The change curve – Post-it note exercise followed by trainer input
•Moving along the change curve – Pairs activity followed by trainer consolidation
•Recognising where people are on the change curve – (Optional) Case studies
•Summary and putting it into practice