Terms and Conditions
Our Terms and Conditions and Refund Policy
1. Please note that our materials are sold as copyright products. Whilst we are happy for you to print them as many times as you like, you must NOT copy the content into your own format, removing the Power Hour name/branding or circulate the materials.
2. If you purchase editable materials, you may tailor them by adding extra material, removing parts and adding your examples. We are even happy for you to dual brand them, but the Power Hour name, brand and website must not be removed.
3. The materials are for the use by you/your organisation only, and must not be circulated beyond this.
4. Re-selling Power Hour materials in whole or in part is strictly prohibited.
5. As our training materials are downloads, we will not provide a refund if you decide they do not meet your needs.
6. We strongly recommend that you view the free key points sheet and Power Point slides associated with the topic you are interested in prior to purchase. This, along with the detailed description of the session on the product page, gives you a clear idea about the content of the session.
7. If you are unsure of the format/style of training materials, please request a sample from the 'front page' of our shop.
8. In the unlikely event that you receive materials different to those ordered, or there are errors in the materials, please contact us, and we will send out replacement materials.
9. Power Hour training materials and provided as downloadable files. A link to download the materials you purchase will be provided on your conformation email once payment has been processed. The link will be live for 48 hours so please make sure that you download and save your materials as soon as possible.
10. You can download the optional PowerPoint slides directly from the product page if you require them, if they are not included in the zip file (sometimes to keep the file under the required size, we haven't included them).
If you need to contact us, please do so via the contact form or by emailing [email protected]
If you enquiry is urgent, or you have difficulty contacting us via the website/email, please call 0780 3165780 (9.00-4.30 Monday to Friday)