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  1. For a number of years, I've offered my bite-size training materials in editable format as well as PDF so they can be customised. I've done this so that they can be integrated into a longer programme (Maybe you just need 90 minutes from us and have written the rest yourself), or (more commonly) so that they can be tailored to reference your own examples and use your internal language.

    But what do I mean by customisation?