Everyone has to make decisions in their everyday work. Many of these decisions are routine, and require little thought or analysis. Some decisions are unusual, complex, or have wide-ranging implications, and require a detailed and thorough approach. This session will cover how we make decisions and introduce some decision-making techniques that can be used to select a course of action, once a number of possible options have been identified as a result of problem solving.
In particular, by completing this Power Hour Session delegates will be able to:
- Explain what a ‘decision’ is and how they make decisions on a daily basis
- Identify their natural decision making style, and when it is (and isn’t) useful
- Describe a number of decision making techniques
- Use at least one of these techniques.
To get a flavour of the core session, you can download our FREE Key Points Sheet and view the optional PowerPoint Slides.in pdf format. Remember that the detail is in the Session Plan and delegate Workbook.
You can also buy these training materials in editable format. Just click here.
The 'core' session lasts for an hour, but the extended session is planned to take 3 hours and 15 minutes. The outline is as follows:
- Introduction, objectives and icebreaker
- How we make decisions – Group exercise to make some decisions followed by a trainer-led discussion to explore the process of decision making
- the Neuroscience of Making Decisions – OPTIONAL trainer input and group discussions around how our brain makes decisions
- Decision Making Exercise - OPTIONAL activity to identify the different stages we go through when making decisions.
- Decision Making Style – Individual exercise and discussion around Vroom and Yetton's participative decision making model.
- Using Styles – OPTIONAL exercise to explore each of the styles and when each is useful (and when it isn't).
- Decision Making Techniques – Trainer input and discussion around 5 useful techniques: Cost/Benefit Analysis, Force Field Analysis, Plus/Minus /Interesting, Paired Comparisons, Risk Analysis
- Decision Making Practice – OPTIONAL section to explore these techniques in practice.
- Roles in Decision Making – OPTIONAL section to explore the RAPID model of decision making and the importance of role clarity
- Summary - Short group exercise to summarise key learning points
- Make it work at work – What people will do now to put the learning into practice
This session is ideally partnered with our Power Hour Expert session on Problem Solving to make a full day workshop.