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This session on giving effective feedback aims to help people to provide constructive feedback to others. Constructive feedback is useful feedback, and can apply to positive and negative situations. Effective feedback is welcomed by the receiver, and is given with the aim of helping them and improving overall performance.


In particular, by the end of the Power Hour attendees will be able to:


·         Describe the characteristics of effective feedback

·         Identify what stops them from giving regular feedback to others

·         Structure feedback to ensure that it is useful, and delivered fairly


Download the Free Key Points Sheet  and selected PowerPoint Slides in PDF format to get a taste of the content. For the virtual session, more slides are included to make facilitation easier.

Give Effective Feedback - VIRTUAL Session (PDF)

  • The Outline for this session is as follows: 

     •Welcome and Introduction (including benefits of giving feedback) – Trainer and delegate input

     •What STOPS us from giving feedback? – Post-it note exercise and trainer consolidation

     •The Johari Window - (Optional) Trainer input

     •Characteristics of Effective Feedback (BOOST) – Trainer input, reflection and discussion

     •Structuring Feedback: Using the IRS and UHT Models – Trainer input

     •Better Feedback – Individual/pairs activity to improve poor examples of feedback

     •Giving Feedback – (Optional) Role play to practice using the structures and BOOST

     •Summary and putting it into practice

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