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Decision Making Demystified

From dilemmas to decisions: A practical training guide to decision making

In the dynamic realm of business, decisions are the rudders that steer our daily operations. Whether you're at the helm of a team, overseeing a project, or charting a course through the complexities of your industry, decision-making is at the heart of your responsibilities. Some decisions are as easy as a morning routine, while others are complex, carrying ramifications that ripple through your organisation.

But what makes a good decision? How do you ensure that you're consistently making choices that drive success, innovation, and growth? It's pretty complex, but this blog aims to provide some practical hints and tips that you can apply straight away.

someone making a decision to each an apple or a donut
Decisions happen all the time

The Routine vs. The Remarkable

Let's be honest, not every decision is created equal. In your work, you encounter two primary types of decisions. The first are those routine choices that don't require much thought - they're the bread-and-butter decisions that are a part of every-day work. These might include whether to send an email or pick up the phone, what to have for lunch, approving budget requests, scheduling meetings, or delegating tasks. They're essential but don't demand deep analysis.

Then there are the exceptional decisions - the game-changers. These are the ones that are unusual, complex, or have far-reaching implications. They're the ones that keep you up at night. These decisions demand careful consideration, in-depth analysis, and often the evaluation of multiple options.

To navigate this decision-making landscape, managers need a diverse toolbox of strategies. That's where our ready-written Power Hour training session comes in. This session is your toolkit for honing decision-making skills. By the end of it, participants will be better equipped to make crucial decisions that steer their team and organisation towards success.

Here's what they'll gain from completing this Power Hour Session:

  1. Understanding Decisions: You'll gain a deep understanding of what a 'decision' really is. We'll dissect the anatomy of decision-making and explore how it's woven into your daily work.

  2. Recognizing Your Style: We're all unique in how we make decisions. During this session, you'll identify your natural decision-making style. More importantly, you'll learn when that style is a powerful asset and when it might steer you off course.

  3. Decision-Making Techniques: You'll be introduced to a variety of decision-making techniques. These aren't one-size-fits-all solutions; they're tools that you can use to navigate different decision scenarios.

  4. Hands-On Practice: Theory is essential, but practice is where the rubber meets the road. You'll have the opportunity to put these techniques to use in a safe learning environment.

And here are some practical hints and tips for making the right calls in your managerial role.

Practical Hints and Tips for Effective Decision-Making

  1. Know Your 'Why': Start by clarifying your objectives. What's the goal of your decision? What problem are you trying to solve, or what opportunity are you looking to seize? Knowing your 'why' provides a clear foundation for decision-making.

  2. Gather Information: Good decisions are informed decisions. Gather all the necessary data and information. Seek input from your team, colleagues, and experts in the field. A variety of perspectives can shed light on blind spots.

  3. Balance Speed and Deliberation: Not all decisions require the same level of scrutiny. Routine decisions should be made swiftly to keep things moving. Reserve deep analysis for the remarkable decisions that truly matter.

  4. Trust Your Gut: Sometimes, your instincts are your best guide. If your gut feeling aligns with the data and information you've gathered, don't be afraid to trust it.

  5. Consider the Consequences: Think about the potential outcomes of your decision. What's at stake? What are the potential benefits and risks? Consider the long-term implications, not just the immediate results.

  6. Test-Drive Your Decision: Before finalizing your choice, run it through a mental simulation. Imagine how it plays out in various scenarios. This can help you spot potential flaws or opportunities for improvement.

  7. Seek Feedback: Don't make decisions in isolation. Discuss your choices with trusted colleagues or mentors. They can provide valuable insights and challenge your thinking.

  8. Learn from Every Decision: Whether your decision leads to success or setbacks, there's always a lesson. Reflect on the outcomes, consider what went well and what didn't, and use that insight to inform future decisions.


In the world of business, decision-making is constant. It's a skill that can be honed, sharpened, and refined. By understanding the nature of decisions, recognising our own unique decision-making style, and adding a variety of techniques to our toolkit, we'll become a more effective manager and a valuable asset to the organization. So, embrace the power of good decision-making, and steer people towards success.

Decision Making goes hand-in-hand with Problem Solving, so you can buy ready-written training for BOTH of these topics for less than you'd pay buying them separately. TAKE A LOOK

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